I have had several kids at the middle school and high school. I've become very frustrated with the treatment I've received and my kids have received over the years. If your kid fits in their "box" then your fine. I had expectations that they would help our kids reach their individual potential, but I found that wasn't the case.
When I whispered the world "bully" it was like a three alarm fire. The staff assembled, supported and fixed the part of the problem that the school could fix. It was much better than I would have hoped for.
The head of middle school, Marisa Felt, is a fantastic resource for parents and students. Mark McKee is wonderful - I was shocked when he knew everything (from the application) about our child and family when we met at a fairly large new family event. It was clear he was excited about each family and had invested time in getting to know everyone before the event.