This school lacks quality leadership at the director/associate director level. There are quite a few teachers who are incredible but are offset with teachers that should NOT be teaching children. One of their best teachers just left a few months ago, with other teachers not even in the same field as she was. I was so glad to move my child from this center. Now that I am at a new center, it amazes me how bad it was. You just dont know how bad it is until you have it really good, I suppose. They are constantly asking for parents to fundraise and spend that money on items that your supply fee should be covering (paper, paints, etc). A few good teachers and a few good parents are making this school survive.
This school is a joke. They can not get their staff organized properly. The teacher who is supposed to teach the class is actually pulled out many times to help other classes with different needs and they have an assistant covering for them. These assistants many times are temps who don't even know how to handle kids. I walked on one of them yelling at one of the kids until she made him cry and hid himself in a corner and the assistant did not even bother going to talk to this kid. These kids were terrorized, screamed at and applied the wrong discipline. The food is awful, pretty much everything was from a can and was junk food. If you respect your kids and their life, stay away from this school and pop in as often as you can during the day, no matter what day care they go to.
I love this school! My son began attending at around 9 months and has been treated with great individual care. His teachers pay close attention to what each child needs and handle them as if they are their own children. Many of the staff also have children who attend daycare in the center. The staff have degrees (or are working toward) degrees and/or certifications in early childhood education and are committed professionals. I was nervous about leaving my baby with anyone, but they quickly put my mind at ease and I am very comfortable with him being here. He loves the interaction and has learned a lot from the other children. He smiles at his teachers and usually doesn't even want to go home. I highly recommend this school and tell everyone about it.
My children (3) have been enrolled at NDLC since 2005. I have nothing but great things to say about them; from the administration to the cook. They have taken the time to know my children as individuals and I could not be happier. I have always been greeted upon entering the facility and have always had my concerns addressed professionally.
My daughter began school as a 1 -yr old and she is now in VPK. I have nothing but wondeful things to say about the front office staff and the teachers. I feel as though the teachers have treated my daughter as if she was their own daughter. My daughter is happy when I drop her off and happy when I pick her up - that means a lot! I am satisfied with what she is learning and the goals that are set for her. I feel very comfortable that she will be well prepared for Kindergarten. I have referred several friends to the school and they have had a positive experience as well. Good luck with your selection!
This school, starting from the administrator, has very weak leadership. I don't care how many stars you have on your sign, if you can't control a 4 year old child, those stars don't mean anything.
I recently stopped in to tour this facility for a one year old. I was very pleased with the service I received. There were two ladies who greeted me and welcomed me in. They answered all of my questions and took the time (over 30 minutes) to give a tour of the center. The teachers were given an opportunity to answer all of my questions as I toured. If they had space available I would be placing my child in NDLC!
My husband and I went together to see this facility. I am not expecting for another 4 months and we went about a month ago. They will not have an opening for child until they are closer to the age of one. Therefore, we were put on the waiting list. While I agree, the customer service on the phone was not ideal (it sounded like I was bothering them), once we arrived they greeted us and treated us with excitment and encouragement. I myself do not have a "phone voice" so I understood. The infant room is very small I wish it was bigger and less cluttered, but the children all seem very happy. This included the 1 year olds! We loved everything about the facility and the way they run things. I also find it comforting that most of the women that work there also have a child there. We registered the next business day to hold our spot. They will call us if anything opens. In the meantime, we found a backup if our spot is not open in time.
I am looking to put my 1 year old into daycare and called New Dimensions to inquire about pricing. They were very short with me on the phone. Almost like I was bothering them.. I agree with the other person and her complaint. If this is the kind of customer service they give to potential clients, then I would hate to think of how they treat the children!
I went to visit this school on my lunch break because it's down the street from my job and would have been the perfect location to place my son. Since there is a big sign saying NOW ENROLLING, I figured I'd go in and check it out. I entered the office and was barely greeted by either of the TWO ladies at the front desk. I told them I was interested in their program for three year olds, and with a "why are you bothering me" expression on her face one of the ladies told me they wouldn't have openings until June. The other lady simply acted like I wasn't there. She handed me a brochure and made sure to tell me how much it would costs in what I can only assume was based on her assumption that I would find the cost to be more than I'd want to pay. I then asked about their summer camp program for my older son and again was told they didn't have openings and was again given the price of how much that would cost. I felt my blood start to boil so I thanked the ladies, got up and left, and threw the brochures away when I got back to my office. If a potential customer can be treated with such indifference I can only imagine how the kids are treated.
Good management, good teachers, a caring and positive environment and education for kids!
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The Community Rating is the school’s average rating from its community members (e.g., parents, students, and school staff). The highest possible rating is five stars; the lowest is one star.
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