The school secretary is an important person to know at your child’s school. He or she takes care of administrative details, schedules appointments and handles school communication. The school secretary is aware of what’s going on at the school on a day-to-day basis. This makes him or her an excellent source of information for parents.

The school secretary is the person you’ll call about such things as registration, bus schedules, school lunches, after-school programs and immunization requirements. You should call the school secretary when your child will be absent, unless the school has a telephone recording device for this purpose. At some schools you’ll contact the secretary to set up appointments to talk with the principal or your child’s teacher.

An elementary school usually has just one school secretary who may very well do everything from calling a parent about a sick child to posting notices for a school meeting. Large middle schools and high schools, on the other hand, are likely to have several secretaries, or administrative assistants, with different areas of responsibilities. In this case, try to be as specific as possible regarding the person you want to speak to or the concern you want to address.

Keep in mind that the school secretary is usually busiest at the start and end of each day and at the start and end of each school year. Calling at less busy times will likely get you a more helpful response.

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