Mililani Mauka Elementary School

Parents, your children are not there for the office staff. They are there for the education. While most people try to be friendly, it is not always possible. Some can be aloof, standoffish, or pre-occupied. Could they be nicer in the office Sure! However, be grateful that your children are receiving a great education from qualified teachers. In Hawaii, this is rare. So count your blessings!
--Submitted by a parent

I don't know what the problem is. Don't know what you folks are talking about. Stop using this site as a place for your minor grudges! Focus on your childrens education!! There is two sides to a story. There is a handful who had a bad run in. But I bet you folks aren't as sweet as you folks pretend to be?? I'm here to to side with the office staff! Very organized, very helpful!! Very considerate.
--Submitted by a parent

I have to agree with the parent below who supports the office staff. All the complaints come in spurts. One person for every spurt. Do you realize these ladies do over 200 new enrollments per year..that is only kindergarten alone!! Not counting the upper grade levels. I come from a school background. If the complaints are 4-5 to 800..you people need to check yourselves!!
--Submitted by a parent

I completely agree with all the comments on the admin staff. They really do make you feel a bit uncomfortable. I have witnessed their rudeness to other parents and myself. I have heard many comments in regards to their attitude and hope that this site provides awareness as to where changes need to be made. In regards to academics this school is absolutely exceptional. My child has since graduated but I was very happy with her academic standing at this school and feel it has helped her succeed and continue to do exceptionally well in middle school.
--Submitted by a parent

I thought I was the only parent that encountered the VERY UNFRIENDLY & VERY RUDE & UNHAPPY OFFICE STAFF!!! It's as if they HATE THIER JOBS!!! I myself have reported this to the district office!!! Besides that the teachers are excellent!!! TEACHERS 10+ OFFICE STAFF -0
--Submitted by a parent

My son was a 2nd grader at this school for one month. I found the office staff to be rude and very condescending. We have never had this type of experience with a school and I was very surprised. I believe the quality of education is good, but the snobby office staff needs customer service training. On a scale of 1 to 10, I give them a 2.
--Submitted by a parent

Yes, I agree regarding office staff, as a parent myself, I would like to be able to walk into the office and feel invited and welcomed. Instead, I feel like I'm burdening\bothering them when I need to pick up my child's homework, or have a simple question. I shouldn't have to feel intimidated walking into my own child's schools office. I have been to other school's offices (in comparison) and it's completely opposite. I don't feel it's fair that nothing be done despite numerous complaints. If the school had a better office staff, I'd rate the school a perfect 10, but if staff stays an 8.
--Submitted by a parent

Strongly agree about the office staff not being friendly or inviting. They work with children and some have their children at the school. They need to smile and love their job. I'm going to report them to the district office and hopefully we could get better staff in that office. Other than that teachers are awesome! Love this school!
--Submitted by a parent

We are thinking about getting our child into this school, but your comment about keeping the special needs children "out of the way" struck a chord; that is how we felt with our child at Mililani Ike. The school is just getting a check in the block for compliance without moving toward mainstreaming children who have potential, but require more attention.
--Submitted by a parent

We have been very impressed with this school. I believe my children have learned all they needed to prepare them for the next level.
--Submitted by a parent