I planned on using Once Upon a Time for daycare for my daughter. However our pediatrician was concerned about allergies and strongly advised me not to have my child attend a facility with rabbits. I even rehomed our dog. I told the director more than a month in advance and kindly asked for my $300 deposit back and she refused. She had zero compassion or understanding. Beware most of the positive reviews are written by employees who are just trying to win brownie points with a heartless boss. I don't recommend this daycare.
We just switched day cares and are so happy with Once Upon a Time Development Center. Our son is very content and enjoys spending his days with his new friends and teachers. The staff have made this transition seamless for our family and we would recommend this center to other parents. I hope that we will see some opportunities to involve parents in the center as we settle in.
This school has some great features, the director is thorough and has fair policies. There are many teachers here with longevity and the preschool/pre-k programs are excellent. I would like to see more events for parents.